Terms & Conditions
No exchange or returns on costumes and ready to wear tutus purchased online for change of mind. Please measure your dancer carefully and check measurements provided for the costume. If you are unsure, please feel free to email us at boutiquetutus@gmail.com . Returns strictly limited to faulty items only. Items must be returned in original condition before payment will be returned.
Items will be posted out with Australia Post, standard shipping within 2 business days of purchase. Tracking number can be provided to you. If you are needing your purchase urgently, please let us know. Once item has been posted out, it is no longer our responsibility. Loss of items will be followed up to the best of our ability but will not be replaced or reimbursed by Boutique Tutus.
When ordering a custom made costume, please be very clear about what you would like e.g. Lycra undies in a traditional tutu, hand-tacked tutu skirt, or a particular type of fabric you would like to be used etc. We love making beautiful costumes for you and would like to ensure that we are creating your dream costume to all your design requirements.